Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is

Day Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizi

Note This position is remote, and candidates can reside anywhere in the US. The preferred candidate will reside in the Southwestern United States. Overview We are looking for a Solution Architect who is passionate and proactive about making a difference for public safety solutions to meet the increasing challenges of today's complex world. The Flex Solutions Architect (SA

/ Expectations Provide on site and remote upgrades and troubleshooting of Motorola ASTRO systems Candidates must have some basic knowledge in the technicalities deployed by ASTRO to include, networking, Cyber Security principles, Active Directory Administration, and LMR Communications Knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, IMW, KMF, HBSS, and PKI

of the Remote System Administrator include but are not limited to Provides tailored technical customer operations support Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance Executes customer operations policies and procedures Builds and maintains positive, effective, and mutually beneficial working alliances wi

include Team with Engineering, Project Management, and Sales personnel to effectively design, implement, optimize, test, cutover, and document advanced communication systems that meet or exceed customer expectations Provide weekly reports of activities and accomplishments. Utilizes system design drawings, planners, and product documentation to oversee the onsite installati

The Public Safety Industry Consultant is responsible for developing the Software Suite strategy for their supported region. This plan should include training and development, a partnership with local events such as roadshows equating to creating a new Software Suite pipeline. Pursue new incremental accounts and opportunities, work to identify strategic Manufacturer Repres

Mobilize the Emergency Response Team (ERT) via PagerDuty Prepare written and verbal incident communications for distribution to internal stakeholders, external customers, State and Federal commissions Coordinate Post incident Reviews (PIR's) to drive continual improvement Prepare customer facing Root Cause Analysis (RCA) documents Monitor and continually improve incident

include Performs system configuration for all supported and assigned ECH solutions Performs site verification testing prior to cutting a site into a production environment Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment Documents all changes to the solution that may occur during the implementation phase of th

Collaborate with the Sales Operations and Channel Operations teams to fully understand success goals, support and sales processes with an aim to identify process breakthroughs and reduce friction for internal teams, partners and end customers Understand and manage Salesforce data models to accurately identify/correct missing data, align data structures and map fields in s