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- Provides expert level direction, training, and mentorship for team on the SNOW Platform and Web development space to expand team expertise and support origination direction.
- Plans and conducts analyses of complex and unique business solutions.
- Executes development actives in the ServiceNow Platform to support Now Module use and Scoped Application development.
- Support existing .Net / Asp solutions, including Web redirects for existing applications, and may develop new ASP applications as required.
- Studies broad areas of work processes that cut across organizational spaces.
- Acts as an internal consultant providing technical guidance on business systems projects.
- Determines and resolves problems with other systems analysts, programmers, and systems users.
- Maintains, develops, modifies, and documents programs according to general specifications and guidelines.
Additional Duties:
- Consults with internal clients to analyze and understand functions to be automated, client needs, objectives, desired features, and input and output requirements.
- Analyzes, defines, and documents system requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks, and controls and outputs.
- Participate in the disaster recovery planning process as it relates to the applications supported by the team.
- Performs other duties and special projects as assigned by Senior Management.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
- Bachelor's degree and at least five years programming experience and a developed expertise in a particular area or function of programming; or equivalent combination of education and experience
- Knowledge of Accounting software, Database software, Design software, Development software, Human Resource systems, Internet software, Payroll systems, Project Management software, Spreadsheet software, and Word Processing software.
- Knowledge of Microsoft Office products including Microsoft Word, Excel, PowerPoint, Access, and Outlook email program
- Ability to code in COBOL and Easytrieve computer languages
- Ability to use spreadsheet software, word processing software, email systems and network systems
- Ability to code IBM MVS JCL
- Ability to learn or knowledge of coding in Assembler, Argo Data Systems proprietary GUI Customizer Toolset, DB2/SQL, VBSCRIPT, HTML, JAVASCRIPT, FRONTPAGE, and/or DreamWeaver
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
- Excellent communication and client service skills
- Ability to manage time and competing priorities in a retail environment
- Strong interpersonal skills with the ability to interact with all levels of an organization
- Collaborative professional skills that lead to a collegial and partnered approach to meeting objectives
- High motivation with ability to successfully meet individual and team goals while maintaining individual performance over the long term
- Ability to understand and interpret a P&L and financial statements
- Adaptability, flexibility and ability to work branch hours, including weekends and some evenings
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.