include the following; other duties may be assigned DC Power Equipment Installers are responsible for the installation of equipment such as batteries, rectifiers, PBD's, BDFB's and associated infrastructure used in telecommunications networks. Analyze, plan, layout and assign installation activity to other installation personnel. Act as subject matter expert on provisioni

Monitoring hardware performance and satellite link connectivity Performs pro active monitoring of network elements alarms and alerts to identify those components/elements that may lead to or already are causing network degradation or failure. Accomplishes this through use of network management system(s) and associated assets on a continuous (rotating shifts) basis. Interf

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and